Id spent several weeks comparing prices and specs of CL500s before deciding to view a Palladium Silver AMG CL. I turned up unexpected and was met by friendly staff who in turn introduced me to client manager Alex. The car was brought over to view, test driven and a deal struck that same day. The car was 8 years old, so came with the odd blemish. These were rectified pre delivery without quibble. On the day of collection, Alex picked me up from the station and drive me to my car. Alex was a pleasure to deal with and was only a phone call or email away if I needed him,he really went the extra mile to make the purchasing experience a pleasure. Lawton Brook provided a superb 6 month warranty, which had to be called on twice during the first 6 months of ownership. There were no questions asked, they authorised the work and paid the bill, no problem. If youre in the market for a prestige motor, you want to deal with a very reputable company. At the end of the day, you get what you pay for and Im glad I chose Lawton Brook to spend my hard earned with. They could not be faulted and if I decide to change my Merc, I know where to go.
Always a pleasure to deal with, they are always fair and never pushy. They allow purchasing to be a joy and I will definitely be back! thanks guys!
My first dealings with Lawton Brook were when I sold my Defender 90 to them. They were extremely helpful and offered me an above average figure for it. After the deal was done, I told Phil that "This is my first time dealing you as a company, and I can say, wholeheartedly that you have all been exceptional and I will be back to buy an RS6 when the time comes.True to my word, I went back. The customer service was yet again exemplary. I have been dealing with Phil and Darren thus far. They also pointed me in the direction of Ruth and Clare at Oracle, to deal with the finance side, and again: the whole process was seamless!I gave Phil and Darren some very tricky requests prior to delivery, in order for me to purchase their car. Not only did they meet my every demand, but they excelled at them, in all aspects.The driver, Carl, notified me of his location and delivery time promptly en route to me, and before I knew it, I was in possession if my new RS6.Everything was as described, if not better, with a perfect level of service.Please pass on my thanks to everyone involved. If I could give more than 5 stars, I certainly would!
Late review - Got my first ever M3 (frozen edition) in my life here 3 months back , Phil (The manager) went out of his way and letting me to view the car on a Sunday, love the car and rang him the next day I am going to get it.Phil and his team were very professional to deal with the purchase.Defo will go back for my next car - cant fault anywayOnly one thing to complain! The car is way too thirsty , hahah
I have purchased several cars from Lawton Brook over the last 7 years and also sold them two, the most recent and an Audi RS6 performance. The deal was very easy to conclude with a fair price given and the car was inspected and collected a few days later. Prior to leaving with the car, the balance had been transferred to my account and all the necessary paperwork signed. All in all a good experience. I can highly recommend Lawton Brook as a very professional dealership of high end quality vehicles.
Lawton Brook Ltd is a UK Car Dealer based in Knaresborough, Yorkshire and the Humber. Lawton Brook Ltd is located at Whitfield Business Park/Manse La, Knaresborough HG5 8BS, UK.
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